We want you to love our products. If something doesn’t feel right, please read our return and refund terms below.

Eligibility for Return

Returns are accepted only if:

You received a damaged, leaking, or wrong product

The item is unused, sealed, and in original condition

A request is submitted within 3 days of delivery

We do not accept returns for:

Used products

Opened seals

Change of mind

Allergic reactions (ingredients are provided for reference)

Return Process

Email us with:

Order ID

Product pictures

Issue description

Our team will review and approve the return if eligible.

Courier pickup or drop-off instructions will be shared.

Refund Policy

Refunds are processed when:

The returned item is received and inspected

The issue is verified (wrong/damaged item)

Refund Mode:

Original payment method (5–7 working days)

Or store credit (optional)

Shipping charges are non-refundable.

Replacement

If available, we may offer free replacement instead of refund.